Job Description

We're on the lookout for a

Customer Service Advisor

who brings energy, empathy, and problem-solving skills to the table. If you're a people-person who loves variety in your day and thrives in a fast-paced setting, this could be your perfect next step.

This is more than just a call centre role - it's a full-spectrum

customer support position

where no two days are the same. Whether you're on the phone, responding to emails, or helping customers face-to-face, you'll play a key part in delivering a standout experience every time.

No experience? No problem. If you have the right attitude, great communication skills, and a genuine passion for helping others, we'll provide full training to get you started.

About Us

We're a growing business with a reputation for excellent service, strong values, and a supportive, upbeat team culture. Our customer service team is at the heart of everything we do - solving problems, answering questions, and making sure every customer interaction is smooth, positive, and professional.

We're not a corporate call centre. We're real people, working together, and supporting each other every step of the way.

The Role

As a

Customer Service Advisor

, you'll be responsible for:

Handling customer enquiries via phone, email, and in-person Providing clear, friendly, and professional advice Solving problems quickly and calmly Logging information accurately and keeping customer records up to date Working closely with other departments to deliver solutions Representing our brand with confidence and positivity
This is a

full-time, in-person

role with set shifts - no late nights or rotating weekends.

What We're Looking For

Great communication and listening skills A calm, confident and caring approach Good attention to detail and basic computer skills The ability to work as part of a team and stay organised under pressure A positive attitude and willingness to learn
Previous customer service experience is great - but not essential. We're more interested in the person you are than the jobs you've done.

Why Join Us?

Immediate start available Paid training and full support A friendly, supportive work culture Opportunities to grow and progress within the business A role with purpose, variety and real human connection

Apply Now - Start Your Next Chapter in Customer Service

Interviews are happening this week - if this sounds like your kind of job, hit

Apply Now

and join a team that's all about people.

Job Types: Full-time, Part-time

Pay: 12.00-15.00 per hour

Benefits:

Casual dress Company events Company pension Employee discount Free parking Gym membership Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday
Work Location: In person