Job Description

What is the opportunity?

Working as part of a dynamic team you will have the opportunity to work closely with our vehicle suppliers and other business partners to enhance your communication and Customer Care Skills.

This is an excellent opportunity that will enable you to build your career within Marshall Leasing and the wider Bank of Ireland business community.

In this role you will -

• Follow all company policies and procedures ensure audit accountability for all activities.
• Provide detailed and accurate quotes for products, including client feedback to support sales.
• Receive and check all orders and validate against existing risk limits set by the business.
• Liaise with suppliers and other 3rd-party fitters to specify and order vehicles to customer requirements.
• Monitor order progress and ensure delays or other concerns are shared, explained and resolved within acceptable timescales.

What will make you stand out?

• Strong customer service focus and experience, demonstrating a high standard of service in every customer interaction.
• Excellent communication skills with the ability to work effectively as part of a team.
• Methodical and logical problem solving skills
• An ability to work to timescales and plan and prioritise effectively
• Microsoft Office (Outlook, Word & Excel) capability beyond beginner level.

Experience with any of the following will help you to stand out but is not vital in order to apply for this role;

Office based customer service experience

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

Marshall Leasing is a trading division of N.I.I.B. Group Ltd and a fleet management and leasing business within the top-25 Contract Hire companies in the UK.

Our purpose is to enable our Customers, Colleagues and Communities to thrive through a range of finance and service-based products designed for B2B customers drawing on our professionalism, innovation and passion for making a difference in our customer\'s lives. Our success relies upon our ability to design and deliver tailored solutions to complex requirements.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

• Customer Focused - Self
• One Group, one team - Self
• Agile - Self
• Accountable - Self
• Amplify Capability - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact recruitdirect@boi.com.

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can .

Autofill my information with LinkedIn

First Name (required) 294d8632

Last Name (required) 9ee25447

Email (required) c5abb678

f5599dca Email me about jobs like this

Apply Please wait... Done

We keep information you have provided us with in order to send you career information you are likely to be interested in. By submitting your email address you show that you agree to this.

Thank you

We\'re on a journey

Follow our path to leading the industry in creating a digital first environment.

Sign up for Job Alerts

New jobs are coming on stream all the time, so sign up to be notified as soon as they are advertised.

Autofill my information with LinkedIn

First Name (required) 2dd1b14d

Last Name (required) 1b6a0e37

Email (required) 472d6e53

Job Alert 780a9a1b

Departments 08aecf9a Departments 53150f46

Locations f27c8e0b Locations 21708206

Subscribe Please wait... Done

We keep information you have provided us with in order to send you career information you are likely to be interested in. By submitting your email address you show that you agree to this.

Thank you

Recommended jobs for you

1 S - Customer Relationship / Customer Management Permanent One Group, one team - Self Customer Focused - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite Retail S&S F2F 28643 Cork Cork Ireland Cork, Ireland Customer and Relationship Management What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank Of Ireland. Working as part of a dynamic and encouraging team, you w... Full time
1 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite Retail S&S F2F 28644 Waterford Waterford Ireland Waterford, Ireland Customer and Relationship Management What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank Of Ireland. Working as part of a dynamic and encouraging team, you w... Full time
4 M - Managerial / Leadership Permanent Accountable - People Manager One Group, one team - People Manager Agile - People Manager Champion Transformation - People Manager Customer Focused - People Manager Bank of Ireland Hybrid IT Project Management 28576 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland IT, Digital and Analytics What is the opportunity? The Senior Project Manager will take a lead role on the delivery teams, crafting solutions that meet our business needs, while also supporting the delivery of these outcomes to our business. They will work across a range... Full time
4 S - Customer Relationship / Customer Management Permanent Customer Focused - Leader Customer Focused - People Manager Agile - People Manager Accountable - People Manager Manage Risk - People Manager Bank of Ireland Onsite Business Banking 28292 Cork Cork Ireland Cork, Ireland Customer and Relationship Management What is the opportunity This role presents an opportunity to be part of a successful team of relationship managers in Cork City and to develop customer relationship, lending and portfolio management skills. The Senior Relationship Manager (SRM) w... Full time
3 B - Business & Customer Support Permanent Customer Focused - People Manager One Group, one team - People Manager Accountable - People Manager Amplify Capability - People Manager Manage Risk - People Manager Bank of Ireland Hybrid Operations 28634 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Corporate Banking and Treasury Services What is the opportunity This is an excellent opportunity for a Payment Operations manager to join BOI. Working as part of a collaborative and dynamic team within COO, this is an exciting time to join given the payment industry changes underway wit... Full time

Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.

• About the Group

• Our Products

• Bank of Ireland sites

• Site links

\xc2\xa92023 Bank of Ireland

\xc3\x97

Bank of Ireland uses cookies to improve your browsing experience and to provide advertising which we believe may be of interest to you. We need to use some cookies to enable our website to operate while other cookies improve the performance and functionality of our website. We (and our advertising service providers) also use other targeted advertising cookies on this website and other websites to provide personalised advertising which is relevant to you. By clicking \xe2\x80\x9cI Accept\xe2\x80\x9d you agree to the use of all cookies. You can find out more about the different types of cookies we use and manage your cookie settings on this website by clicking "Manage Cookie Settings". To find out more about how we use cookies, please read our

Manage Consent Preferences

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance.

Bank of Ireland