Customer Service Advisor

Oldbury, ENG, GB, United Kingdom

Job Description

Diesel Automotive Garage, a respected name in diesel engine reconditioning and automotive services, is looking for a

motivated and customer-focused Automotive Service Advisor

to join our growing team.

This is an exciting opportunity for someone with a strong background in the automotive industry, top-tier customer service skills, and sharp administrative abilities. You'll play a vital role in delivering an excellent customer experience and ensuring smooth day-to-day operations.

Key Responsibilities:

Provide professional and friendly customer service, addressing inquiries, concerns, and complaints efficiently. Maintain up-to-date knowledge of our services, parts, and automotive trends to support customers with accurate information. Manage orders, returns, and exchanges using internal systems with speed and accuracy. Assist with general administrative tasks such as data entry, filing, and reporting. Keep customer records updated and ensure account information is accurate and well-maintained.
Requirements:

Minimum

1 year experience

in a similar role within the

automotive industry

(required). Strong understanding of vehicle parts, services, and automotive terminology. Excellent verbal and written communication skills. Highly organized with the ability to multitask and meet deadlines in a fast-paced environment. Right to work in the UK -

we do not offer sponsorship

.
Salary & Benefits:

Competitive salary -

up to 35,000 per year

, depending on experience

Performance bonuses

and

commission opportunities

Skill-based pay increases

available as you grow with the company Company perks include: Flexitime Free on-site parking Gym membership Company events
Schedule:

Monday to Friday Some weekend availability
Education:

GCSE or equivalent (preferred)
If you have a passion for the automotive industry and want to grow your career in a well-established, supportive team environment--

we'd love to hear from you!



Job Types: Full-time, Permanent

Pay: Up to 35,000.00 per year

Benefits:

Company events Employee discount Flexitime Free parking On-site parking
Experience:

Customer service: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3384975
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Oldbury, ENG, GB, United Kingdom
  • Education
    Not mentioned