Job Description

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Job Summary

Contract Type:
Permanent
Working Pattern:
Please see advert text
Advert Start Date:
29/05/2025
Advert End Date:
12/06/2025 12:00
Salary:
27,711 pa (pro rata)
Hours per week:
25
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
281254
Employment Location:
Town Hall, South Shields
Post Number:
CO02225
Number of posts:
2
Closing date:
12 Jun
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Further Information

Customer Service Advisor x 2 Posts - 25 hpw

(Town Hall, South Shields)

27,711 pa (pro rata)

Hours of Work

Monday to Friday between 10.00 am - 5.00 pm



You will provide an excellent customer focused service by delivering consistently high quality assistance to our customers by answering and resolving their enquiries as the first point of contact, and dealing with their requests for service efficiently and effectively.



These are face-to-face roles based within the Town Hall, due to the nature of this role there will be no opportunities for hybrid working.



For an informal discussion about this post, please contact Lynsey Robertson, Housing Customer Service Manager on (0191) 426 8302.

This is a re-advert, previous applicants need not apply.

We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere



We do not currently offer skilled worker visa sponsorship.



Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.



Closing date: Noon, Thursday 12 June 2025.