Customer Service Agent
Winchester, United Kingdom
Job Description
The Customer Service Agent role involves providing exceptional support to customers, ensuring their needs are met efficiently and effectively. This permanent position is perfect for individuals passionate about delivering high-quality service in a professional environment.
- Assist customers with queries, ensuring their concerns are resolved promptly and professionally.
- Provide accurate information about their products and services.
- Manage customer accounts, including updates and record-keeping.
- Handle incoming calls and emails with a customer-focused approach.
- Identify customer needs and offer suitable solutions or recommendations.
- Collaborate with team members to maintain high service standards.
- Ensure compliance with industry regulations and company policies.
- Contribute to the continuous improvement of customer service processes.
In orde to be considered for the Customer Service Agent vacancy you must be able to do most, if not all of the above.
Our client is based in Winchester and due to a busy period and various ongoing projects, the Customer Service team is looking for additional support.
- Competitive salary ranging from 27,000 to 29,000 per annum.
- Permanent position.
- Opportunities for professional growth and development.
- A supportive and professional working environment.
Skills Required
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Job Detail
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Job IdJD4599315
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£27,000 per year
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Employment StatusFull Time
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Job LocationWinchester, United Kingdom
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EducationNot mentioned