Customer Service Assistant

Gateshead, Tyne and Wear, United Kingdom

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Job Description

Hours per week: 30
Shift pattern: This role is 30 hours per week and must be fully flexible to work a variety of shifts Monday-Sunday. You will typically work 4 days from 7
If working between the hours of 11pm and 6am, you will receive an additional 1.50 per hour between those times.
By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

Promoting our excellent offers, promotions and events.
Providing refreshments and snacks to our customers.
Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK.
Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio.
Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment.
Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Address: Luxury Leisure, Fifth Avenue Plaza, Team Valley Trading Estate, Gateshead, NE11 0BL
Contact (Head Office): 0191 497 8200