Job Description

The Role:

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Act as the key liaison between insurance clients and policyholders. Serve as the first point of contact, supporting policyholders through the claims process. Handle inbound and outbound calls with empathy, professionalism, and efficiency. Maintain accurate records and ensure clear, timely communication.

Experience Required:

Strong communication and interpersonal skills. High attention to detail with accurate data entry. Ability to manage sensitive information confidentially and professionally. Customer-focused mindset with resilience in handling challenging situations. Familiarity with GDPR and data protection practices. A clean DBS check.

Benefits:

Attractive salary and benefits package. 2,000 signing bonus Enhanced annual leave package Competitive pension scheme Training and development opportunities through the DASA Academy Career progression Regular team social and charity events throughout the year

Why DASA?

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It's a fantastic time to join us, as we've recently experienced the biggest growth in our history. We're passionate about providing the very best service for our customers. We're innovators always looking at new ways to develop our service. We look after our fantastic team, providing continued support, a great place to work and an attractive package. Our staff turnover is low, many of our team have been with us for over 15 years (we must be doing something right).





If you think you have what it takes to become part of our team apply now.