Customer Service Coordinator

Oldham, Greater Manchester, United Kingdom

https://www.mncjobs.co.uk/company/michael-page

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Job Description

We are seeking a Customer Service Coordinator to join a team for a leading business in Oldham.
This temporary position requires a detail-oriented professional to manage customer interactions effectively and efficiently.

Handle customer inquiries and provide accurate information in a timely manner.
Manage and process customer updates, ensuring accuracy and promptness.
Maintain and update customer records in the company database.
Maintaining Service Tracker system.
Resolve customer complaints and escalate issues when necessary.

Temporary MAT coverOpportunity to work for a well-established leading brand
A successful Customer Service Coordinator should have:

Experience in a customer service role.
Strong organisational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficiency in using customer relationship management (CRM) systems.
A proactive approach to problem-solving and a focus on customer satisfaction.
Attention to detail and accuracy in handling customer information.
Can commit to a temporary MAT cover.

The company is a well-established organisation and a leader in their field. They are known for their commitment to delivering high-quality services to their clients and maintaining a professional work environment.