Customer Service Coordinator

Southam, Warwickshire, United Kingdom

https://www.mncjobs.co.uk/company/the-caraires-consultancy

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Job Description

Permanent
Southam - Office based
Monday to Friday - 8.30am to 5pm with a 4pm finish on Fridays
26,000pa (plus commission scheme - up to 800 per quarter)
Our client, a small and very friendly company based in Southam, are looking for a Customer Service Coordinator to join their small but busy team.
The key responsibilities of a Customer Service Coordinator:

Order capture and processing through telephone, e-mail and web order portal
Customer query handling concerning products, order status, accounts receivable status
Complaint handling
Quotations using the CRM system for pricing etc
Upselling to existing customer base

The requirements of a Customer Service Coordinator:

Proven strong customer service experience in an office
Great telephone manner and communication skills
You will enjoy a wide customer service and key account responsibility - the ability to create and maintain relationships
Hard working, driven and motivated with the ability to work to deadlines
Willingness to work in a team and chip in wherever needed

The benefits of working as a Customer Service Coordinator:

20 days holiday plus BH - an additional day per year of service up to 25
Bonus scheme
Pension plan
Life assurance
Westfield healthcare cash plan
On site parking

Interested?
Please apply below.
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