Customer Service & Despatch Executive

Kings Langley, ENG, GB, United Kingdom

Job Description

Customer Service & Despatch Executive



Kings Langley, Hertfordshire | Full Time (Mon-Fri, 9am-5pm)
30,000 + pay review after probation | Global leader in workplace safety

MARTOR is the international market leader in premium safety knives. We help businesses across the UK and Ireland reduce workplace cut injuries through innovative tools, hands-on support, and expert training. Our clients include some of the biggest names in logistics, food production, and manufacturing.

We're now hiring a

Customer Service & Despatch Executive

to join our friendly UK team. This is a vital office-based role, split approx. 60% customer service and order processing, 40% despatch and logistics.

What you'll do:



Manage the sales inbox and process daily customer orders Respond to customer queries with professionalism and problem-solving flair Despatch samples and goods via courier systems Support the sales team with customer follow-ups and enquiries Help maintain accurate records for stock and shipments

What we're looking for:



Organised and detail-oriented, with strong communication skills Comfortable using Outlook, Excel, and order processing software Experience in despatch/logistics/customer service preferred A team player with a can-do attitude

What you'll get:



30,000 starting salary + raise post-probation 25 days holiday + bank holidays Private health insurance

Apply now and join a company that puts safety, innovation, and people first.



Job Type: Full-time

Pay: From 29,000.00 per year

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Kings Langley WD4 8LQ: reliably commute or plan to relocate before starting work (preferred)
Location:

Kings Langley WD4 8LQ (preferred)
Work Location: In person

Application deadline: 30/08/2025
Reference ID: CUST

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Job Detail

  • Job Id
    JD3507503
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kings Langley, ENG, GB, United Kingdom
  • Education
    Not mentioned