Customer Service Executive

Bracknell, Berkshire, United Kingdom

Job Description

Our client is a bespoke care insurance broker based in Bracknell. They are now looking for a Customer Service Executive to join their expanding team.
Salary: 18,000 - 21,000 with bonus around 600 per month
The Role

  • Answering inbound enquiries from customers.
  • Making changes to customers policies.
  • Trying to find solutions to retain customers.
  • Processing customer documents and identifying any potential fraud.
  • Reviewing policies and identifying any issues.
  • Recovering outstanding balances after cancellation.
  • Liaising with our insurer partners.
The Person
  • Previous customer service experience
  • Good verbal and written skills.
  • Ability to work in a fast-paced environment.
  • Must be able to work shifts.
Requirements
  • English and Maths at GCSE level.
  • No previous unspent criminal convictions.
Your working hours will be 40 hours per week covering shifts between 9:00am - 7:00pm plus every other Saturday 9am - 2pm.
Please get in touch with Lisa on 02085497212 for more information or submit your CV using the link below

Skills Required

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Job Detail

  • Job Id
    JD4523186
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Bracknell, Berkshire, United Kingdom
  • Education
    Not mentioned