Customer Service Executive

Burton upon Trent, Staffordshire, United Kingdom

https://www.mncjobs.co.uk/company/harvey-beric-associates

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Job Description

Salary: 26k
We're looking for a proactive and detail-driven Customer Service Executive to join a growing and supportive team based in Burton upon Trent. This is a varied role combining customer service and sales support, offering excellent career development for the right candidate.
What you'll be doing:

Providing outstanding customer support via phone and email
Managing customer records and forms accurately using Excel and CRM systems
Resolving customer complaints professionally and efficiently
Making outbound sales calls to existing and potential customers
Coordinating orders, samples, and deliveries with internal teams

What we're looking for:

Experience in customer service, sales support or order processing
Confident using Microsoft Excel and CRM systems
Excellent communication and problem-solving skills
Highly organised with strong attention to detail
A customer-first attitude and positive, proactive approach

If you're ready for a new challenge and enjoy working in a fast-paced, customer-focused environment, apply now. However, if you do not hear from us within 48 hours, please assume your application has been unsuccessful.