Job Description

Customer Service Advisor - Temporary (Inbound Only)
Location: Mansfield
Pay: 12.21 per hour
Hours: Monday to Friday, 8:30am - 5:30pm
Start Dates: Thursday 23rd October
? Duration: Approx 3-4 weeks work (potential to be extended)
The Opportunity
Join a fun, friendly, and supportive customer service team for a busy seasonal campaign! This is a fantastic temporary opportunity to gain valuable experience in a professional contact centre environment -- no sales, no pressure, just great service.
You'll receive full training and ongoing support, making it perfect for someone who enjoys helping customers and working in a fast-paced team setting.
What You'll Be Doing
Handling inbound customer calls and emails -- no outbound or cold calling
Assisting customers with placing orders, tracking deliveries, and arranging returns
Updating customer details and order information accurately on internal systems
Responding to website and email enquiries quickly and professionally
Providing friendly, efficient service and resolving customer queries
What We're Looking For
Previous customer service or call centre experience (office, retail, or hospitality background also welcome)
Excellent communication skills - confident, clear, and helpful over the phone and email
Good computer literacy - comfortable learning new systems
Reliability and commitment - available for the full duration of the temporary contract
A positive attitude and team-player approach
Why You'll Love It
? Friendly, supportive team environment
Full training provided
Inbound calls only - no sales targets
Great short-term role with the potential for future opportunities
If you are available immediately and possess all the relevant skills please call Rebecca now on 01623 600835!!
MAN1

Skills Required