Customer Service Ingredients Orders Processing

Manchester, ENG, GB, United Kingdom

Job Description

About The Company


Broderick's are one of the leading independent UK suppliers of vending machines, table top coffee machines, and other coffee and vending solutions. As a family business, Broderick's have been supplying UK businesses and organisations, from universities to airports & manufacturers for over 50 years, with fantastic customer service and innovative products.

We are now looking to expand our fast paced and energetic sales team with a

Ingredients Order Processor

within our Customer Service Wholesale team

.

This is an office-based role, working hours 8:30 to 17:00 with half an hour lunch break.

About the role



We are looking for someone who has experience in working in a wholesale orders and logistics environment that has capability to identify opportunities and review system processes to maximise efficiency in a business to business wholesale environment.

You will be responsible for the logistical management of client orders, from receiving, through processing to timely final destination delivery. The role entails close collaboration with internal departments and external customers, meeting tight deadlines ensuring goods are delivered according to plan, and both client and customer expectations.

Overall Responsibilities



Handling incoming wholesale calls Receiving and processing sales orders onto the system Ensure orders are completed and shipped accurately and on time Daily planning, organisation & communication of transport Complete delivery logistics Key point of contact for orders and delivery enquires resolving any order queries raised Work with account managers to ensure all orders are processed and all accounts updated Have a thorough understanding of the stock portfolio Communicate with other departments to maintain or inform customer orders Gaining an understanding of the products being sold and highlight any irregularities with the Sales team prior to booking the order Analysis of Wholesale Accounts

About you



Self-motivated, dedicated and hardworking, with a dedication to getting the job done Diligent and driven, with an excellent work ethic, and a "can do" attitude Good interpersonal skills and able to communicate effectively at all levels Sales order processing experience Customer Service Skills Excel experience and IT literate Maintain performance levels within stressful and challenging circumstances Produce high quality work and have a good eye for detail Work well to deadlines Ensure all processes are adhered to If you can demonstrate your knowledge of the sales order processing and feel confident in building a solid rapport with others understanding customer needs then apply.

You will be



A Good problem solver A true team player who strives to deliver company goal and objectives Self-motivated, able to use initiative, responding and adapting promptly to change, with a positive attitude and approach

Job Offer



A competitive salary A company pension scheme Employee Assistance Programme Structured training and development Career progression

What happens next



Click apply to submit your CV - it only takes a couple of minutes! We'll contact you soon, so please check your emails and phone regularly.

At Broderick's, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us by sending a message via Indeed. Alternatively, if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this.

Job Types: Full-time, Permanent

Benefits:

Company pension Enhanced maternity leave Enhanced paternity leave Free parking
Schedule:

Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD3248539
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned