Broderick's are one of the leading independent UK suppliers of vending machines, table top coffee machines, and other coffee and vending solutions. As a family business, Broderick's have been supplying UK businesses and organisations, from universities to airports & manufacturers for over 50 years, with fantastic customer service and innovative products.
We are now looking to expand our fast paced and energetic sales team with a
Ingredients Order Processor
within our Customer Service Wholesale team
.
This is an office-based role, working hours 8:30 to 17:00 with half an hour lunch break.
About the role
We are looking for someone who has experience in working in a wholesale orders and logistics environment that has capability to identify opportunities and review system processes to maximise efficiency in a business to business wholesale environment.
You will be responsible for the logistical management of client orders, from receiving, through processing to timely final destination delivery. The role entails close collaboration with internal departments and external customers, meeting tight deadlines ensuring goods are delivered according to plan, and both client and customer expectations.
Overall Responsibilities
Handling incoming wholesale calls
Receiving and processing sales orders onto the system
Ensure orders are completed and shipped accurately and on time
Daily planning, organisation & communication of transport
Complete delivery logistics
Key point of contact for orders and delivery enquires resolving any order queries raised
Work with account managers to ensure all orders are processed and all accounts updated
Have a thorough understanding of the stock portfolio
Communicate with other departments to maintain or inform customer orders
Gaining an understanding of the products being sold and highlight any irregularities with the Sales team prior to booking the order
Analysis of Wholesale Accounts
About you
Self-motivated, dedicated and hardworking, with a dedication to getting the job done
Diligent and driven, with an excellent work ethic, and a "can do" attitude
Good interpersonal skills and able to communicate effectively at all levels
Sales order processing experience
Customer Service Skills
Excel experience and IT literate
Maintain performance levels within stressful and challenging circumstances
Produce high quality work and have a good eye for detail
Work well to deadlines Ensure all processes are adhered to
If you can demonstrate your knowledge of the sales order processing and feel confident in building a solid rapport with others understanding customer needs then apply.
You will be
A Good problem solver
A true team player who strives to deliver company goal and objectives
Self-motivated, able to use initiative, responding and adapting promptly to change, with a positive attitude and approach
Job Offer
A competitive salary
A company pension scheme
Employee Assistance Programme
Structured training and development
Career progression
What happens next
Click apply to submit your CV - it only takes a couple of minutes! We'll contact you soon, so please check your emails and phone regularly.
At Broderick's, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us by sending a message via Indeed. Alternatively, if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this.