Customer Service & Logistics Support
Job Description
A new role is being created to help support our fast-growing snack brand.
The primary role is to support the sales administration, logistics and customer service function for the SHORE brand. This includes order processing, stock purchasing, stock control and distribution as well as customer communications in a B2B environment.
SHORE is a business unit within Aquascot.
Aquascot is an employee owned business operating within the food industry; established for over 30 years it has a significant presence in the highlands. We are based in Alness, Ross-Shire and are committed to providing sustainable, high quality food to our customers.
This new role reports directly the senior logistics and customer service coordinator but will involve working closely with all members of the SHORE team, in what us often dynamic and fast-moving environment.
This role can either be either primarily office based or working from home. However some office-based requirements should be expected, so an ability to commute to office in Alness is required.
We expect the role to be 16 hours per week, with some flexibility available around working hours. Ability to increase hours for holiday cover is required.
Primary Responsibilities
Order processing and invoicing Logistics and transport booking Stock control and stock movements Raising PO's Customer Communication
Secondary Responsibilities
Support the commercial & finance team where relevant Organise customer samples Primary phone contact for inbound calls
Key skills & Requirements
Experience in working in a FMCG environment, preferably in food and drink
Experience in using order processing software, ideally Sage. Basic Microsoft Word and Excel skills Strong Communicator Good organisational skills
Please email your CV to
samantha.warrington@shoreseaweed.com
Job Type: Part-time
Pay: 13.50 per hour
Benefits:
Additional leave Bereavement leave Canteen Company pension Cycle to work scheme Discounted or free food Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Gym membership Life insurance On-site parking Profit sharing Sick pay
Schedule:
Day shift
Work Location: In person
Application deadline: 21/07/2025
Reference ID: Customer Service
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Job Detail
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Job IdJD3303804
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAlness, SCT, GB, United Kingdom
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EducationNot mentioned