Customer Service Representative

Ashford, ENG, GB, United Kingdom

Job Description

About us



GM Service Engineering Ltd is an engineering business in Biddenden. We support the butchery, hospitality, medical, packaging & processing industries across the country.

Responsibilities:

- Assisting the service desk to log and populate job information.
- Taking details from customers for equipment breakdown and servicing requests and logging onto our system.
- Manage and update databases, ensuring accuracy and completeness of information.
- Conduct data entry tasks, such as inputting customer information or updating inventory records.
- Provide general clerical support, including filing, photocopying, and faxing documents.
- Collaborate with team members to ensure smooth office operations.

Skills
- Proficient in computer skills, including the ability to use office software such as Microsoft Office.
- Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
- Excellent phone etiquette and communication skills, both written and verbal.
- Familiarity with office equipment and the ability to troubleshoot basic issues.
- Attention to detail and accuracy in data entry tasks.
- Ability to perform general administrative duties such as typing and filing.

This is an excellent opportunity for someone who is highly organized, detail-oriented, and has strong administrative skills. If you are looking for a dynamic work environment where you can contribute to the success of the company, we encourage you to apply.

The role is Monday to Friday, 8am - 4pm (30 minute unpaid lunch break).

Please note that only shortlisted candidates will be contacted. Thank you for your understanding.

Job Type: Full-time

Pay: 23,809.50-26,000.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Customer service: 2 years (required) Administrative: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3084811
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ashford, ENG, GB, United Kingdom
  • Education
    Not mentioned