Customer Service Representative
Job Description
We are looking for a customer service representative to join our team in Cirencester. The following shifts will need to be covered and split between the team (please let us know what kind of hours you are looking for) so you must be available for evenings/Saturdays -
Mon-fri 9am-5pm
Weeknights (variable) 20:00-23:00
Saturday 09- roughly midday
The role is mainly order taking via telephone and email whilst making report to build a strong relationship with our customers. Successful candidates will also need to handle customer queries and complaints in a calm and professional manor. They will need to liaise with our drivers to organise any second deliveries and make sure all shortages are properly dealt with.
Other duties include -
General office admin e.g., filing, sending invoices etc
Booking in supplier deliveries
Keeping the office clean and tidy
Must be confident using computers and typing.
Must be confident speaking on the phone and making outbound calls
Fruit & Veg knowledge preferred but not essential
Previous customer service experience is desirable
Job Types: Full-time, Part-time
Pay: From 12.20 per hour
Benefits:
Casual dress
Free parking
On-site parking
Work Location: In person
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Job Detail
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Job IdJD3308452
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCirencester, ENG, GB, United Kingdom
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EducationNot mentioned