A Customer Support Representative plays an essential role in driving the business' brand image by ensuring that every customer's interaction with Imex is a positive one. The team handle a high volume of tasks via phone and email where the resolutions provided are simple, timely, and accurate. Delivering this high level of service and support helps to drive business retention and growth by promoting advocacy amongst our customers.
A Customer Support Representative (CSR) provides support and assistance with the following day-to-day functions within the sales office.
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