Customer Service Representative

Glasgow, SCT, GB, United Kingdom

Job Description

Sales Administrator



Location: Blochairn Road, Glasgow

Shift & Schedule



Monday-Thursday (7.30am-4.45pm)

Friday (7.30am-3.30pm)

Role Overview



The ideal candidate will have the confidence to create a welcoming and professional front desk experience for our customers whilst ensuring excellent service across all communication channels. Previous experience in the automotive industry would be highly advantageous. Applicants can expect an opportunity at interview to demonstrate their understanding of some of the products and services we offer which can be found via our website and socials. Proven account management skills and competency in Microsoft Office applications are essential.

Company Overview



Vanax specialises in the supply and fit of van accessories tailored to the bespoke requirements of our customers. We serve a diverse range of clients and our specialist expertise makes us a trusted partner in the commercial vehicle sector.

Full



Responsibilities and requirements include:

Ensuring the smooth day-to-day operations of our Sales Office through dealing with customer enquiries via telephone/email or in person

Meet and greet clients and customers, addressing their needs promptly and professionally

Attention to detail whilst multi-tasking, combined with the ability to work towards tight deadlines

Record and resolve any issues in a positive manner, ensuring the best possible outcome for our customer

Liaise with all departments on a daily basis

Ability to work on own initiative and also as part of a team

Accurate completion of paperwork to ensure adherence to quality management procedures

Adherence to Company health and safety rules and legislation

Additional work as required by business needs/customer demand

Job Types: Full-time, Permanent

Pay: 24,000.00-27,000.00 per year

Benefits:

Free parking
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Glasgow G21 2EG: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you currently hold a Driving Licence?
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: SD017

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Job Detail

  • Job Id
    JD3147279
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Glasgow, SCT, GB, United Kingdom
  • Education
    Not mentioned