Job Description

We're on the hunt for confident, friendly, and proactive

Customer Service Representatives

to join our inbound support team. You'll be the first point of contact for customers -- helping resolve queries, providing clear solutions, and making their experience with us seamless and positive. We offer an immediate start for the right candidate, with full training provided.

What You'll Be Doing:

Handling inbound calls, emails, or live chats from customers with professionalism and care Answering questions, solving problems, and ensuring a positive resolution every time Keeping accurate records of customer interactions using our CRM systems Working as part of a team to meet KPIs and deliver an outstanding service experience Looking for opportunities to improve processes and enhance customer satisfaction

What We're Looking For:

Excellent verbal and written communication skills A calm, solutions-focused mindset and the ability to think on your feet Previous experience in customer service or call centre (preferred but not essential) Strong attention to detail and computer literacy A positive attitude, reliability, and a passion for helping others

What's in It for You:

Immediate start with full training and onboarding Competitive pay and performance-based incentives Supportive team culture with regular feedback and coaching Clear development paths and genuine opportunities to grow your career A workplace that values your ideas, energy, and initiative
Job Types: Full-time, Part-time

Pay: 13.00-14.00 per hour

Benefits:

Casual dress Company events Company pension Discounted or free food Employee discount Free parking Gym membership Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person