We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is essential in providing exceptional service to our clients and ensuring their needs are met effectively. The ideal candidate will possess strong communication skills, and have a knack for upselling products and services. If you are multilingual, particularly in English, we encourage you to apply.
Responsibilities
Respond promptly and professionally to customer
Provide accurate information regarding products and services while ensuring customer satisfaction.
Assist customers with order placements, modifications, and cancellations.
Upsell additional products or services based on customer needs and preferences.
Collaborate with team members to resolve complex customer issues effectively.
Qualifications
Proven experience in a customer service role is preferred.
Bilingual proficiency in English.
Strong communication skills with the ability to engage effectively with diverse customers.
Ability to analyse information quickly and accurately.
Experience with upselling techniques is an advantage.
A positive attitude and a willingness to learn new skills.
Join us in delivering outstanding service while developing your career in a supportive environment!
Job Types: Full-time, Part-time, Permanent
Pay: 24,468.00-25,264.00 per year
Benefits:
Free parking
Schedule:
Monday to Friday
Weekend availability
Work Location: In person
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