Customer Service Representative
Job Description
Job Overview
As a Customer Service Representative, you will be the first point of contact for customers, providing assistance and resolving inquiries to ensure customer satisfaction. We will be a fun and upbeat business and this has to show through our team members.
Duties
- Communicate with customers via telephone, email, and live chat
- Assist customers with product information, orders, and issue resolution
- Upsell products or services to increase sales
- Enter and maintain customer information accurately in the database
- Provide support and help to our customers
- Analyse customer needs to offer tailored solutions
- Handling delicate game equipment
Qualifications
- Excellent phone etiquette and communication skills
- Proficiency in data entry and computer systems
- Strong problem-solving skills and attention to detail
- Gaming knowledge would be good but not essential
- Activeness in social media would also be preferred
Job Type: Part-time
Pay: 10,500.00-11,000.00 per year
Benefits:
Discounted or free food
Store discount
Work Location: In person
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Job Detail
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Job IdJD4171291
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPart Time
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Job LocationKilmarnock, SCT, GB, United Kingdom
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EducationNot mentioned