Job Description

Stage Picture:

brenntag_other_1.jpg

JobTitle:

Customer Service Representative

Location:

Perth/United Kingdom

Employment Type:

Arbeitnehmer

Customer Service Representative

Our team in Perth currently has an opening for a Customer Service Representative

As a Customer Service Representative, it would be your responsibility to:

• To contribute to the depot\'s EBITDA by the efficient and effective handling and processing of customer orders
• Receipt and processing of customer orders onto internal computer system
• Documentation of all relevant information from customer orders
• Check and validate customer confirmation purchase orders
• Regularly update information on systems
• Receive and process enquiries, ensuring follow up.
• Process Return Inwards Notes
• General Administration to include filing and post
• Liaise with other sales staff to maximize sales opportunities
• Communication with customer regarding concessions and any other required information
• Documentation of customer complaints
• Undertake any reasonable tasks or duties assigned by the Line Management from time to time, related to the effective and efficient performance of the job, and providing they are within the post holders ability

Your Skills & Knowledge

• Effective and polite telephone manner
• Ability to work as part of a team and on own initiative
• Diligent when taking and processing all orders, enquiries, and complaints
• Process telephone orders in a polite and courteous manner
• Work within a busy environment
• Build relationships with both customers and colleagues

Qualifications:

• GCSE in Mathematics and English

INTERESTED?

We look forward receiving your application.

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Brenntag