Respond to customer inquiries in a timely manner.
Handle complaints and provide appropriate solutions.
Process orders, returns, and account updates.
Maintain accurate customer records.
Collaborate with team members to improve customer service.
Qualifications:
High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Computer literacy with CRM or support software experience.
Prior customer service experience preferred.
Job Type:
Full Time
Job Location:
London
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