Job Description

Company:

Steven Eagell,

Letchworth

branch.

Job Title:

Customer Service / Sales Advisor

Who are we?

Steven Eagell Group are seeking talented individuals to join the team as Customer Service & Salespeople at our

Letchworth

branch.

Established in 2002, we have grown to become an award-winning automotive retailer with over 40 branches across the Southeast of England and the West Midlands, and a turnover of over 1billion.

Our outstanding working environment, with exciting career and development opportunities, is ideal for individuals who are driven to deliver complete customer satisfaction. We recognise and reward hard work, loyalty and achievements with excellent incentives and a structured management development program.

About the role:

We are looking for applicants who are well presented with excellent customer service skills and a professional manner.

This is a permanent, full-time position working Monday to Friday plus weekends on a rota basis that has been adapted for work/life balance.

Please note: Experience in the automotive sector is not essential, as all training is provided to support your success in the role.

About you:

-

Full UK manual driving license is required for this role.

(Provisional / Non UK driving licences are unacceptable)

- Customer Centric attitude, with the ability to understand customer needs.

- Excellent customer service skills & proven ability to build a strong rapport with customers.

- Flexible and ability to work evenings and weekends (on a Rota basis)

Responsibilities day to day:

- Welcoming guests into the showroom, and engaging with them to discuss requirements

- Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager

- Co-ordinate and work alongside the sales manager

- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty

- Prepare order forms and other relevant paperwork

- 2 years' experience in a customer-facing service role

- Previous retail sales experience

Benefits

- World class training

- Clear career progression and management development opportunities

- Industry leading minimum basic salary of 25,000 with a guaranteed 30,000 in your first year and 55,000 OTE

- Uncapped commission scheme

- Company car

- Company discount on products & services

- Company pension scheme

- Enhanced Maternity / Paternity pay

- Life assurance cover

- 22 days holiday + Bank holidays (full-time employees)

- 1 in 4 weekends off

- Childcare voucher scheme

- Staff Car Scheme

- Discounts on new and used cars

- Discounts on servicing for you and your immediate family

- Access to My Staff Shop discounts

Application procedure

Successful applicants must be available all day to attend an interview session on

Monday 26th January 2026

at an offsite location.

Please note we are unable to offer alternative dates or times.

Job Types: Full-time, Permanent

Pay: 25,000.00-55,000.00 per year

Benefits:

Company car Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Life insurance
Application question(s):

Are you available ALL day on Monday 26th January 2026 for interviewing? Do you have a good command of the English Language?
Experience:

Customer Service: 2 years (preferred)
Licence/Certification:

Full, UK, Manual Driving Licence (required)
Work Location: In person