Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Companys esteemed annual list of the Worlds Most Innovative Companies, as well as recognition as one of U.S. News & World Reports Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
Role Profile
To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. Responsibilities include, but are not limited to:
To manage all general student related queries and correspondence
To provide weekly performance updates to the management team.
To ensure that our Marketing Suite is kept up to date and ready for site tours.
To make appointments and assist with viewings of the Marketing Suite
To participate in face to face marketing activities such as student fairs, and experience programme.
To inspect flats, room and kitchens during our turnaround period.
To assist with the summer turnaround period; to include resident check outs and check ins.
To prepare the documentation and welcome packs for all new residents.
To represent as Ambassadors for Front-Of-House
To manage, improve and update the office information systems
Qualifications
Our Values and Ideal Person Specifications:
We have great people who put the customer at the forefront everything we do. The successful candidate will always be encouraged to have fun whilst remaining dedicated to improving apartos service and offering.
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