Customer Service Supervisor

Newtownabbey, Co Antrim, United Kingdom

https://www.mncjobs.co.uk/company/bm-retail

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Job Description

We are currently recruiting for a Customer Service Supervisor to join our team in Abbey Trading Estate, Belfast!
This is a permanent, part time role, working 20 hours a week and will require the flexibility to work shifts in the evenings and at weekends.
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!
You will also:

Be passionate about delivering exceptional customer service
Ensure colleagues demonstrate the appropriate behaviours in the checkout area
Provide colleagues with the appropriate skills and knowledge
Be highly visible and approachable to customers and colleagues
Operate and deliver processes that ensure the store meets all legal requirements
Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
Protect and safeguard the Company assets

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
It is essential that you have the following:

Experience supervising/managing a small team, in a fast paced retail environment
Strong numerical and problem solving skills
A flexible approach and a 'can do' attitude
The ability to think on your feet

B&M Retail are one of the UK's fastest growing retailers and with our ongoing expansion plans there really hasn't been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!
If you would like to join a great team in a fast paced, growing business, apply online today!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.