Job Description

Job Title: Customer Service Support

PQE: 1 years' experience in an administrative-type role

Salary: Salary: 25,500

Location: Burnley, Lancashire (Head Office)

Hours: 8:30am to 5pm - 40 hours

Company Overview

We are a family-owned Group of Companies with over 30 years' experience in property management - both in the UK and internationally. The company you will be joining is part of our Group (Find UK Property, Rent UK Property & Sell UK Property), and has been operating successfully for over 12 years.

What We Do

We provide a fully client-based, serviced approach to property investment. Our model involves acquiring properties from the open market, renovating them to a set standard, passing them to our lettings department for management, and reselling them to investors.

All functions are carried out in-house -- from Property Surveying and Renovations to Lettings, Legal, and Sales & Marketing.

Our success has been recognised on BBC's Homes Under the Hammer, where we've been featured seven times.

The Role

General Admin Day to day BAU (Business as Usual) Logging information, organising tasks, and updating tickets. Knowledge and experience of a property background will be beneficial Good Communication and professional manner are the key for this role. Actively taking initiative to be on top of all tasks and processes will be requirement of this role.

About You

Excellent communication Good customer service Professional phone manner Data Entry Assigning of tickets (training provided) Good at following processes General IT skills Good typing speed Team player Good at coordinating the team members.

Key Skills Required

IT skills - be able to use Word/Excel/PowerPoint packages effectively and confidently. Able to log and enter data into different applications. Communication skills - be able to talk to a range of people professionally and communicate verbally and in writing to an excellent standard with a high level of attention to detail. Professional phone manner, able to coordinate between the team. Organisational skills - be able to manage multiple tasks, track tasks and deliver results in a timely manner. Log information and assign tickets.

Benefits

In return, the candidate will?benefit from

Free pay day lunch once a month Free continental breakfast every day. Company events Regular 'treat days' within teams Medical Care Support, training & professional development Regular 1-1 reviews with manager to discuss career progression Mileage fully covered if travelling at work Free Parking on site. 32 Days Holiday (Inc Bank) On Site Canteen Working in a long, established, and reputable business
If you're ready to make a difference in a dynamic property management environment, we invite you to bring your enthusiasm and expertise to UK PG. Let's build exceptional experiences together--apply now and start your journey with us.

Job Types: Full-time, Permanent

Pay: 25,500.00 per year

Benefits:

Casual dress Company events Company pension Discounted or free food Free parking On-site parking Private medical insurance Referral programme
Work Location: In person