Customer Service Team Leader

Glasgow, SCT, GB, United Kingdom

Job Description

About Us:


We are an innovative and dynamic company specializing in delivering exceptional sales and events experiences. With a strong track record of success, we believe in fostering growth and professional development for our team members. If you're career-driven, passionate about leadership, and looking for a role where you can thrive, this is the opportunity for you.

Role Overview:


As a Sales and Events Team Leader, you will take the helm in leading a high-energy, driven team of professionals. You'll be responsible for overseeing sales and event planning efforts, managing client relationships, and ensuring seamless execution of all projects. This is a perfect opportunity for someone eager to step into a leadership role and gain invaluable experience while working in a fast-paced, fun environment.

Key Responsibilities:



Lead and motivate a team of sales and event coordinators to achieve key performance targets. Oversee day-to-day operations to ensure client satisfaction, effective planning, and timely execution of events. Manage client relations, ensuring a smooth and successful experience from start to finish. Drive new business opportunities through innovative sales strategies. Collaborate with cross-functional teams to deliver exceptional event solutions. Monitor team performance, provide guidance, and offer regular feedback to foster growth and development. Ensure adherence to budgets, timelines, and company standards. Cultivate a positive, inclusive, and engaging team culture. Provide leadership and mentorship to team members to develop their careers and professional skills. Participate in travel opportunities for on-site events and client meetings.

Ideal Candidate:



You are a natural leader with a proven ability to inspire and motivate teams. You have a passion for sales and event management, with experience in both areas. You thrive in a fast-paced environment and are adaptable to changing priorities. You are a great communicator who can build lasting relationships with clients, vendors, and team members. You're driven, career-focused, and looking for opportunities to develop leadership skills and advance within a growing company. You embrace challenges with enthusiasm and are solutions-oriented. You are highly organized and detail-oriented, capable of juggling multiple projects simultaneously.

Why Join Us?



Career Growth:

We believe in promoting from within and offering endless opportunities for career progression and leadership development.

Professional yet Fun Environment:

Work hard, play hard. While we maintain high standards, we also encourage a fun and supportive culture where you can be yourself.

Travel Opportunities:

Get the chance to travel for exciting events and client meetings.

Ongoing Development:

We invest in the growth of our team members and provide ample training and development opportunities to help you thrive.

Dynamic and Supportive Team:

Be part of a passionate, motivated team that's dedicated to success and collaboration.

What We Offer:



Competitive salary and performance-based incentives. Opportunities for professional development and career progression. Flexible working environment with travel opportunities. A supportive, inclusive culture that values work-life balance. Access to innovative tools and resources to help you succeed.

Ready to Lead?


If you're a driven, career-focused individual who thrives in a leadership role and is looking for exciting new challenges, we want to hear from you. Apply today and take the first step toward an exciting new career chapter!

Job Types: Full-time, Part-time, Permanent

Pay: 12.00-15.00 per hour

Additional pay:

Bonus scheme
Benefits:

Canteen Company events Company pension Cycle to work scheme Employee discount Free parking On-site parking Sick pay Store discount
Schedule:

Day shift Flexitime Monday to Friday Weekend availability
Work authorisation:

United Kingdom (required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3293408
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Glasgow, SCT, GB, United Kingdom
  • Education
    Not mentioned