Customer Services Administrator
Guildford, ENG, GB, United Kingdom
Job Description
Posted on: 03rd September 2024
We are seeking a highly dedicated customer service advisor who can confidently deliver excellent customer service to our customers and provide internal support to our product sales consultants by resolving non-product related issues.
Key Tasks:
Ensure all customer after-sales issues are dealt with according to Andertons standards of excellence and within agreed time targets. Provide support to the sales team in pre/post-related activities. Administrative support to the sales team and help cover additional administrative tasks Resolve courier issues and process refunds and exchanges
Key Skills
Active listening skills and ability to communicate clearly and effectively Strong administrative skills and the ability to multi-task Clear and articulate telephone manner A high attention to detail and the ability to work quickly and accurately Be adaptable and resourceful in coming up with good solutions to any customer problems. Ability to stay calm and take ownership of and be accountable for resolving customer issues
#
Extra Information
Contract Type: Full Time Working Hours: 9am - 6pm Monday to Friday Salary: 27,000 Job Location: Andertons Store, Guildford Closing Date: 30th September 2025
To apply for this role please email jobs@andertons.co.uk with 'Customer Services Administrator' as the subject line. Please make sure to include your contact information, CV and cover letter in your email.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3662580
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationGuildford, ENG, GB, United Kingdom
-
EducationNot mentioned