Job Description

First Mailing is a progressive, well established Direct Mail company based in Huntingdon, Cambridgeshire. We are looking for a Customer Services Administrator to provide a professional level of support to customers and our external sales team.

This is a varied role working in a professional & friendly environment. You will be required to carry out every day office duties as well as provide high levels of customer service, dealing promptly & efficiently with telephone & email enquiries. You will offer advice on available services & provide quotations for new & existing clients. You will be trained to understand our procedures in order that you can create job instructions for production, you will also source & liaise with approved suppliers. Other duties may include support to data and production teams.

The applicant must be computer literate and have a good telephone manner. You must be able to work on your own initiative as well as proving to be a good team player assisting colleagues within other departments. You will need to be well spoken, presentable and very organised with excellent attention to detail.

There will be the occasional requirement for offsite travel and meetings with clients or suppliers.
We are ideally looking for someone with experience in customer service & administration roles preferably but not essentially in the mailing industry in however in house training will be provided.

This is a full-time position from 8:30am - 5pm Monday - Friday.
We will be offering a competitive salary, negotiable depending on experience of the candidate as well as 20 days holiday per annum + bank holidays.

To apply for this position please send your C.V. for the attention of Amanda Searle, First Mailing, Glebe Road, Huntingdon, PE29 7HH Ref: CSA

Job Types: Full-time, Permanent

Work Location: In person