Customer Services Representative Job in UEI Falcontec

Customer Services Representative

Halesowen, ENG, GB, United Kingdom

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Job Description

Job Summary

Falcontec , a UEI Group company, is part of a worldwide industry leader in the supply and manufacture of foil stamping and embossing products. We are passionate about using precision, artistic execution, and innovative efficiencies to reliably provide products to our customers around the world.

If you are interested in making an impact and inspiring a world through decorative enhancements, then

you have come to the right place

. You will be a part of giving our customers superior service. We have a great opportunity for a candidate that is detail oriented, has the ability to multi-task in a fast-paced environment, and has experience in a production environment.

This position will work Mon - Fri ranging from 8.30-9.30am start and 5.00-5.30pm finish.

Requirements

Your best qualities will be:

Great Customer Satisfaction skills. Strong attention to detail Love working in a fast-paced environment Self-motivated Bilingual (Spanish speaking a plus, but not required)

What you will do:

Respond to our customers by phone and email in a timely, professional manner Process high volume of inquiries from customers Always follow through with each customer Possess a high level of knowledge of our products and services (training provided) Protect company and customer information in accordance with company policies and procedures
Job Type: Full-time

Pay: From 25,079.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking
Work Location: In person

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