Job Description

Customer Services Team - Account Manager

If you are looking for a career rather than just a job, then carry on reading...

Ashford Colour Ltd

is a leading manufacturer of educational books and training manuals and is part of the Pureprint group. We provide a range of Litho, Inkjet and on-demand Digital printing services to customers throughout the UK. Working with the latest print technology, excellent customer services and high quality standards are top of the agenda for this multi million pound turnover company.

We are looking for a well-organised and motivated person. We have a full time position for an Account Manager within our Customer Services Team who will manage a portfolio of accounts.

Your responsibilities will be to:

deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries by processing orders, quotes, and other requests organise workflow to meet customer time frames communicate and coordinate with internal departments manage administration
This is a critical hire to the business and applications are welcomed from candidates that are innovative, motivated, enthusiastic with exceptional verbal and written communication skills, and a good team player. Product knowledge is preferred but not essential as training will be given.

This role sits in between the Sales Team and the Factory Production Team and has plenty of variety which requires some serious multi-tasking. A competitive salary will be offered.

To apply for this role please send your CV by email to our Customer Services Manager Adrian Green

Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Work Location: In person

Application deadline: 30/06/2025
Expected start date: 14/07/2025