Job Description

Are you looking to join a dynamic, fast-paced team? We're looking for a reliable, proactive individual to support our growing business! If you enjoy working in a team, have strong communication skills, and are interested in the automotive industry, this could be the perfect opportunity for you.

Role: Customer Support / General administration & Dispatch / Warehouse duties Location: Bridgend Hours: Full-time - 40 hrs/week

Key Responsibilities:

General administrative / Customer Support

Manage and update social media accounts

Take customer orders and respond promptly to inquiries via email, WhatsApp, and web channels

Communicate with customers over the phone, providing excellent customer service

Work efficiently as part of a small, close-knit team

Pack and dispatch customer orders with accuracy

Prepare kits for dispatch, ensuring product details are updated in the system before shipping

Desired Skills & Experience:

Computer literacy and experience with basic office software

Strong written and verbal communication skills

Ability to multitask and prioritize in a busy environment

Interest in cars or basic knowledge of the 12-volt industry (ideal but not essential)

Strong attention to detail

Friendly and approachable with a positive attitude

Ability to retain information.

Previous experience in customer service and administration

Why Join Us?

A friendly and supportive team environment

Exciting work in the automotive industry

Competitive salary

If you're passionate about delivering excellent customer service, love working in a collaborative team, and are excited about the automotive world, we want to hear from you!

To apply: Please email your CV and a brief cover letter outlining your experience to sharon@nav.tv

Job Type: Full-time

Pay: 12.21-13.50 per hour

Expected hours: 40 per week

Benefits:

On-site parking
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

customer service: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: VIPOP1