Job Description

Company description

LearningCog are an independent leadership, management, sales training and development consultancy. We work with customers by integrating in to thier business, identifying and developing bespoke best practice solutions, using a pragmatic and logical methodology. LearningCog successfully enables your business to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.

Job description

Are you a Customer focused Project/Administration Coordinator looking for a new opportunity?

We are a leading provider of people training development services and we are looking to expand our team with a Customer Success Project Coordinator, to support the growth of the business whilst proactively managing existing relationships. You will be working closely with existing customers to ensure smooth running of all projects, working closely with our Business Development team.

Who You Are

The Customer Success Project Coordinator will play an instrumental role in the day to day running and organisational needs of the business. This individual will work closely and collaboratively with the Business Development Manager, Managing Director and the Marketing Assistant to develop best practice around managing customer projects and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The Customer Success Project Coordinator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.

Excellent relationship management skills with client-first mentality. Strong organisational and coronation skills. Quality communication skills with the ability to communicate with key stakeholders at all levels. High standards and attention to detail. Highly organised and able to manage your own time effectively. Growth mindset focussed on improvement, with a curiosity and determination to develop both professionally and personally. Computer literate with a high level of ability to use packages such as Excel, Word, PowerPoint.

Reporting To:

Business Development Manager - training solutions

Salary

: 25,000

Working with

: Marketing, Admin, Design Executive

Employment:

Full or Part Time can be discussed

Location:

This role is based in the UK, applications should be made from current residents in the UK. Head office based in Brighton & Hove, with hybrid working welcomed, we work from our office in Falmer and work 3 days in the office.

Job Types: Full-time, Part-time, Permanent

Pay: From 25,000.00 per year

Expected hours: 16 - 38 per week

Ability to commute/relocate:

Brighton BN1 9SB: reliably commute or plan to relocate before starting work (required)
Experience:

Business Administration: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Brighton BN1 9SB