Customer Support Advisor
Norwich, ENG, GB, United Kingdom
Job Description
About
us
Britannia Rose is a growing UK-based interiors brand specialising in luxury made-to-measure curtains, blinds, and soft furnishings. As we expand, we're looking for a friendly and organised person to join our customer support team.
What
you'll
do
Answer customer queries by email and phone Help with fabric advice, measuring, order tracking and general support Work with production to resolve issues quickly Keep accurate records and follow up where needed Deliver a kind, calm experience -- even when customers are stressed or fussy
What
we're
looking
for
Strong written and verbal communication skills A natural problem solver with a calm attitude Comfortable learning new systems (we'll train you) Previous customer service experience (e-commerce or interiors is a plus) Good attention to detail and follow-through
What
we
offer
Flexible working options Supportive, respectful team culture Opportunity to grow with the company A role where your work genuinely makes a difference to customers
Job Type: Full-time
Pay: From 26,000.00 per year
Benefits:
Casual dress Company pension Free parking On-site parking
Ability to commute/relocate:
Norwich NR6 6NQ: reliably commute or plan to relocate before starting work (required)
Application question(s):
Are you located in Norwich? When would you be able to start if successful?
Work Location: In person
Reference ID: CS-25-b
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3478300
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNorwich, ENG, GB, United Kingdom
-
EducationNot mentioned