Job Description

Job Title:

Customer Support & Coordination (full-time, 27,000 PA)

Location:

Corby (Office-based)

Job Type:

Permanent (Full-time or part-time options available)

About us

Primary Workshops for Schools is a national provider of high-quality, curriculum-linked workshops for primary, secondary, and special schools. We work with thousands of schools each year, offering engaging, hands-on educational experiences that enrich children's learning.

As we continue to grow, we're looking to expand our small and friendly team. We're seeking an organised, proactive and customer-focused individual to support our day-to-day operations and help ensure the smooth delivery of workshops to schools across the UK.

About the Role

This is a varied coordination and customer care role that would suit someone who thrives on being organised, staying ahead of the game, and delivering brilliant service. You'll be at the heart of our team, supporting with a mix of internal logistics and external communication.

The exact responsibilities will depend on your experience and strengths, but the role may involve:

Communicating with schools and/or facilitators to confirm workshop details Supporting with timetabling and scheduling of bookings Providing customer care and helping resolve any logistical challenges Helping manage communications between multiple parties to ensure workshops run smoothly Assisting with internal coordination, recruitment, or general office support Keeping records and follow-up systems organised and up to date
You'll be part of a close-knit team where everyone pitches in, and there's always something new to get stuck into. The role would suit someone who enjoys variety, takes pride in their work, and wants to be part of something meaningful.

We'd love to hear from someone who is:

Friendly, professional, and confident communicating by phone and email Highly organised with great attention to detail Calm under pressure and able to juggle multiple priorities A natural problem-solver who likes to get things done Able to work independently while being part of a supportive team Proactive and comfortable taking ownership of tasks Experience in education, events, customer service, logistics or administration would be a bonus

Why work with us?

A rewarding role in a growing, purpose-driven organisation A small, supportive, and passionate team Flexibility and variety in your day-to-day tasks The chance to help deliver meaningful experiences to children across the country
Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Work Location: In person

Reference ID: CustomerSupport