Job Description

Customer Support Engineer - Metrology & Measurement Systems

Based in Gloucester |

We're working with a leader in industrial measurement and inspection systems -- helping customers across aerospace, medical, automotive and precision engineering sectors level up their manufacturing with smart technology and automation.

Right now, they're on the hunt for a

Customer Support Engineer

to join their technical services team. If you're someone who enjoys solving real-world engineering problems, travelling to customer sites, and getting hands-on with precision equipment, this one's for you.

What You'll Be Doing:

On-site installation, commissioning, calibration and support of metrology systems
Diagnosing and resolving technical issues (electrical, mechanical, software)
Delivering basic training to end users
Supporting CRM records and calibration certs
Working across service, applications, and support teams
Covering UK-wide field service (with some overnight stays)

What You'll Need:

HNC/HND or higher in Mechanical Engineering (or similar)
Comfortable working with electrical circuits and PC-based systems
Experience with CMMs, vision systems, height gauges or shadowgraphs
Strong communication and time management
Valid passport and UK driving licence

What's In It for You:

Competitive salary + bonus
25 days holiday + BH
Quarterly company away days
Private health package (Vitality)
Cycle to work, training budget, and free on-site parking

It's a role where no two days are the same, the kit is genuinely interesting, and the team actually supports each other. If you're into metrology, field service and customer-facing engineering please get in touch or apply for more details.

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person