Customer Support Manager
Larne, NIR, GB, United Kingdom
Job Description
Full job description
BPC ventilation are searching for a talented customer services manager to join our rapidly growing company. If you excel at delivering outstanding customer experiences and driving operational excellence, this is your moment.
What You'll Be Doing
Serve as a primary point of contact for inquiries from customers
Updating customers by email and phone and answering queries
Organising deliveries and collections
Using and updating the CRM
Helping other departments if time allows
Qualifications / Experience:
experience in a customer support or help desk role preferred but not essential High level of proficiency in MS Office applications including Excel and MS Word Experience on operating CRM systems
Benefits:
Full-time, Permanent
Possible future job advancement into other positions
Certified City & Guilds In-House training courses
Friendly working environment
Interactive HR programme
Holidays time can be taken by the hour to cover appointments.
Staff referral bonus
Staff Discount
28 days annual leave
Company pension plan
Canteen
Christmas bonus
Job Type: Full-time
Pay: From 14.00 per hour
Expected hours: 41 per week
Benefits:
Canteen Company pension Employee discount Referral programme
Work Location: In person
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Job Detail
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Job IdJD3811367
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationLarne, NIR, GB, United Kingdom
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EducationNot mentioned