Job Description

Want to grow your career in sales while making a real difference to how people work and thrive?

Join TalentPredix(TM), a fast-growing consultancy helping organisations unlock strengths, potential, and performance worldwide.

Purpose of the Role

Play a key role in driving the growth and success of TalentPredix(TM), an innovative consultancy in strengths and talent assessment, development, and coaching. In this role, you'll lead both the sales and customer support functions - building strong client relationships, securing new business, and ensuring outstanding service at every stage.

What Success Looks Like

You consistently generate and convert new business, hitting sales targets and building trusted client relationships You create simple, effective sales and support processes that boost client satisfaction and team performance You keep CRM and reporting up to date, giving the team clear insights for smart decision-making

Main Responsibilities

1. Sales Support

Research and qualify leads, making outbound calls/emails to generate interest and respond to questions about products and services. Schedule consultations and business development meetings for directors and consultants. Support the sales team by preparing tailored quotes, proposals, and presentations for prospective clients. Conduct background research on prospective clients and industries to inform customized sales approaches. Identify opportunities to upsell and cross-sell additional products and services. Maintain and update client records in CRM system (Zoho), ensuring accuracy and data integrity. Collaborate closely with marketing to align promotional campaigns and materials with sales objectives. Track and report on lead generation activities to support continuous improvement of the sales pipeline.

2. Operational & Customer Support

Provide customer and system support, handling general and technical queries with prompt, effective, and friendly responses. Troubleshoot issues and escalate more complex cases where required, ensuring a positive client experience. Assist with managing and coordinating assessment processes for clients, ensuring accuracy and timeliness. Monitor and improve client support processes and systems to increase efficiency and client satisfaction. Prepare and deliver weekly and monthly reports on client projects, support queries, and engagement levels. Actively contribute ideas and feedback to strengthen client support, project management, and operational processes. Build strong, ongoing relationships with clients by delivering professional, reliable, and value-adding support.

3. General Administrative Support

Manage scheduling and coordination of internal meetings, including preparing agendas, recording minutes, and tracking actions. Support communications, logistics, and occasional travel arrangements for directors and consultants. Provide general administrative assistance, maintaining accurate process documentation, reports, and records. Create, issue, and track invoices using Xero, ensuring accuracy and timely payments from clients. Assist with budget tracking, expense reporting, and other financial administration tasks as needed.

About You

You've got 2-3 years of outbound B2B sales or recruitment experience (a background in HR or Business Psychology is a plus) You're a proactive self-starter - organised and independent, but also thrive in a small, collaborative team. You're confident, friendly, and empathetic -- building trust with clients comes naturally to you You're results-driven, proactive, and love the challenge of hitting goals and growing business You're organised and independent, but also thrive in a small, collaborative team You're curious, eager to learn, and excited to grow with a fast-paced, ambitious consultancy

Contract Type

Full-Time Contact

Working Hours

40 hours per week (core hours 9am - 5.30pm)

Location

Hybrid - Wimbledon

Salary Range

28,000 - 33,000 depending on experience with generous sales bonus scheme

TalentPredix Company Background

We are an innovative and fast-growing strengths assessment, development and coaching consultancy serving clients worldwide.

Using the latest psychological science, we help organizations achieve thriving workplaces and lasting success by uncovering and optimizing the strengths and potential of individuals and teams.

TalentPredix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Purpose

Unleashing exceptional talent and thriving workplaces.

Our Values

Our values are at the heart of everything we do. They help us deliver our purpose and build a thriving, high-performing team.

Empower People

: Talented and empowered people are key to the success of any organization. By unleashing people's strengths and full potential, we can achieve thriving workplaces and careers.

Boldly Innovate

:We take pride in being disruptors and innovators. We always apply the latest behavioural science and embrace learning, experimentation, creativity, and curiosity.

Grow Stronger Together

: We believe in collaborating closely with each other, our clients, and our partners. We can leverage our diverse strengths to create something exceptional by working together.

Deliver Excellence with Heart

: We aim to build strong relationships based on trust, candour, and empathy. While our solutions are science-based, we deliver them with heart, creating memorable experiences.

Employee Benefits

We want you to thrive, not just work. When you join TalentPredix(TM), you'll enjoy:

Performance bonus

- share in our success when company targets are met

Hybrid working

- 4 days in-office, 1 day remote, blending connection with flexibility

Birthday leave

- take an extra day off to celebrate you

Volunteering time

- 2 paid days a year to give back to causes you care about

Learning & mentoring

- tailored training, coaching, and peer mentoring to grow your strengths

Recognition & rewards

- programmes that celebrate the impact you make

Referral bonus

- rewards for bringing talented people into the team

Culture & socials

- casual dress, regular socials, and a supportive, down-to-earth team
Job Types: Full-time, Permanent, Temp to perm

Pay: 28,000.00-33,000.00 per year

Benefits:

Additional leave Casual dress Company events Flexitime Work from home
Ability to commute/relocate:

London SW19 7NB: reliably commute or plan to relocate before starting work (required)
Application question(s):

What excites you most about working in both sales and client support?
Experience:

B2B sales, recruitment, similar outbound sales-focused role: 2 years (required) Business Psychology, HR, or Recruitment: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London SW19 7NB

Reference ID: General Assistant