Customer Support Specialist

Caldicot, WLS, GB, United Kingdom

Job Description

About the Role


We're growing fast - and so is our Customer Support team! We're looking for friendly, proactive individuals who love helping people and are eager to learn. If you enjoy solving problems, thrive in a fast-paced environment, and are passionate about delivering excellent service, we want to hear from you.

What You'll Be Doing


As a key member of our Customer Support team, you'll work closely with other departments to ensure our customers receive expert support and advice every step of the way. Full training will be provided.

Key Responsibilities:



Deliver exceptional customer service via phone and email Support customers in our showroom (where required) Share advice based on our company guidance and product factsheets Handle returns and complaints in line with company procedures Accurately process phone orders Keep clear, up-to-date notes on customer accounts

What We're Looking For:



Friendly and enthusiastic team players Excellent communication skills, especially over the phone Fast learners who ask questions and take initiative Comfortable using computers and basic IT systems A problem-solving mindset with great attention to detail Confident presenting ideas and solutions clearly

Why Work With Us?



Join a rapidly growing business with a strong team culture Gain hands-on experience across a range of customer service areas Enjoy opportunities for professional development Work in a supportive, collaborative environment

Ready to Apply?


Send your CV and a short cover letter to

jobs@wundagroup.com

with the subject line:

"Technical Support and Customer Service Specialist Application"



We can't wait to hear from you!

Job Type: Full-time

Pay: 12.50 per hour

Expected hours: 40 per week

Additional pay:

Bonus scheme Commission pay
Benefits:

Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person

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Job Detail

  • Job Id
    JD3494834
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Caldicot, WLS, GB, United Kingdom
  • Education
    Not mentioned