Customer Support Team Member
Job Description
Are you passionate about helping people and solving problems? Do you take pride in delivering outstanding service with a personal touch? If so, we'd love to hear from you!
We're a small, friendly, and dedicated Customer Support team looking for someone who shares our commitment to top-class service. As the first point of contact for our clients, you'll play a vital role in ensuring every customer receives the care and attention they deserve.
What You'll Do:
Respond to customer enquiries via phone, email, and chat in a professional and friendly manner
Resolve issues efficiently and effectively, always aiming for first-time resolution
Build strong relationships with clients by understanding their needs and providing tailored support
Work closely with other team members to deliver seamless service
What We're Looking For:
Previous experience in a customer service or support role
Excellent communication skills - both written and verbal
A patient, empathetic, and positive attitude
Ability to work well in a small team and take initiative
Strong problem-solving skills and attention to detail
Comfortable using customer service software and tools
What We Offer:
A supportive and close-knit team environment
Fixed working hours: Monday to Friday, 8.30am-5pm (no weekends!)
Opportunities to grow and develop your skills
A chance to make a real difference to our customers every day
Ready to join us?
Send your CV and a short cover email explaining why you'd be a great fit.
Job Types: Full-time, Permanent
Pay: 26,000.00 per year
Work Location: In person
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Job Detail
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Job IdJD3971574
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationGlasgow, SCT, GB, United Kingdom
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EducationNot mentioned