Job Description

Customs Analyst

Up to 37,000 plus great benefits (Work Level 6A)


Manchester City Centre, in this role you'll work in a hybrid way splitting your time between home and coming into the office once a week and as the business requires (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ).



We're looking for a Customs Analyst to join the Supply Chain team within our Co-op. You'll help make sure our branded products are legally sold in relevant markets, maintaining a range our customers love. This is a key role in supporting our ability to trade compliantly and efficiently across UK and Irish markets

Why this job matters

This role ensures our import and export activities meet all legal and regulatory requirements. You'll help us stay ahead of legislative changes, manage compliance risks, and support the business in making informed decisions that protect and enhance our trading capabilities.

What you'll do

Monitor legislative changes and assess their impact on customs clearance Investigate trade agreements, import/export requirements, and product classifications Lead audits, enquiries, and customs-related projects to ensure compliance Provide first-line assurance of customs activity and cover for the Team Leader when needed Support business changes by identifying customs impacts, risks, and opportunities Communicate technical customs guidance clearly across all levels of the business Continuously improve internal customs processes and manage SOPs for agents and suppliers Act as Deputy to the Customs Manager and support wider business projects

This role would suit people who have

Strong working knowledge of customs legislation A solid understanding of commercial and logistics operating models Experience in compliance roles and managing compliance risks Proven ability in process improvement and change management Excellent relationship management and communication skills

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

An annual bonus (based on personal and business performance) 28 days holiday (rising to 32 with service) plus bank holidays A pension with up to 10% employer contributions Access to a subsidised onsite gym (at our Manchester HQ) Coaching and training to support your career development Wagestream app - giving you access to a percentage of your pay as you earn

Building a diverse environment

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process


You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes.

If you're a current Co-op colleague, this does not need to be completed.