Job Description

The Role

We are looking for a proactive and detail-oriented

Customs Assistant

to join our team. In this varied role, you will support customs clearance processes while also assisting with day-to-day freight forwarding operations. This is a great opportunity for someone looking to build a career in logistics with exposure to multiple areas of the business.

Key Responsibilities

Prepare and process import/export customs declarations in line with HMRC and EU regulations. Ensure accurate use of commodity codes, Incoterms, and duty/VAT calculations. Liaise with customers, suppliers, and HMRC to resolve queries. Maintain accurate customs records and documentation. Support the operations team with bookings, job creation, and tracking shipments. Assist with preparing paperwork (CMR, GMR, transit docs, PODs, etc.). Provide general administrative and operational support to ensure smooth daily workflows.
Requirements

Previous experience in customs, freight forwarding, or logistics (preferred but not essential - full training provided). Strong attention to detail and accuracy. Ability to work under pressure and meet deadlines. Good communication skills, both written and verbal. IT literate (MS Office, email, TMS systems - training provided ). Willingness to learn and take on varied tasks across customs and operations.
What We Offer

Competitive salary (depending on experience). Full training and ongoing career development. A friendly, supportive team environment. Exposure to both customs and general freight forwarding operations. Opportunity to grow within a fast-expanding logistics company.
Job Types: Full-time, Permanent

Pay: 25,000.00-35,000.00 per year

Benefits:

Company pension
Experience:

HMRC: 1 year (preferred)
Work Location: In person