Job Description

WHAT'S THE ROLE?


Working within the Customs and Distribution team you will be supporting the Distribution team in all Supply Chain Execution activities related to Distribution Centre operations.


This role is fundamental to ensuring the business compliance with HM Revenue & Customs and applicable international trade regulations. Your role will ensure the shipment or receipt of goods to or from our international locations. By providing guidance and support to our third parties, your role is pivotal to Hilti GB supply of products.


This role is being offered as a fixed term contract until the end of September 2026.


WHO IS HILTI?


At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.



Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day
WHAT DOES THE ROLE INVOLVE?


Drive the optimization and reduction of foreign trade costs in line with quality and productivity targets and assure the adherence to applicable customs, sanctions, import & export control regulations and trade compliance frameworks. Analyze customs regulations and anticipate trends regarding foreign trade processes and systems in order to apply when necessary or beneficial. Monitor regulatory developments and ensure timely adaptation of customs processes. Drive the innovation of foreign trade systems and methods as well as the standardization and improvement of customs processes and Internal Compliance Programs (ICP). Audit external suppliers to make sure the declarations submitted to the government are accurate and trade groups are being used accurately. Submit declarations for goods moving from GB to Norther Ireland using Trader Support Service (TSS) portal. Act as process owner and bridge between local/global stakeholders for customs-related topics. Act as interface for warehousing operations including inbound, inventory management, outbound, reverse logistics, and administrative activities to ensure customer and business requirements are met. Track, troubleshoot and handle complaints associated with transport operations and work closely with other departments (Customer Services, Sales, Material Management & Finance) to ensure better services to our customers. Work on process improvement through lean management tools, adapting global standards/guidelines and solve root cause issues to achieve cost productivity, efficiencies, and/or service improvements. Conduct necessary audits and checks for process compliance to ensure that risk mitigating controls are in place within all aspects of operations. From a controlling aspect, ensure freight cost management and invoice control/audits. Understand, interpret and communicate global KPIs and performance management reporting to all concerned stakeholders.

93% of our people say they're proud to work for Hilti, thanks to the quality of our products and the way we look after our people.

WHAT DO WE OFFER?


We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:







Genuine career advancement (more than 80% of all leadership roles are filled internally) 6% employer pension contributions Private Health Insurance and Employee Assistance Programme Company vehicle and fuel card for sales roles 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually Paid leave to work on charitable projects Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback Different ways to work flexibly, including working from home and compressed hours Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics Trips to locations such as Milan, New York and global HQ for high performers across all teams
Our Regional Head Office is based at Circle Square in Central Manchester, where we are located a short walk from Oxford Rd train station and St Peter's Square tram stop. We offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview.
WHAT YOU NEED IS:


Proven working experience within the import/export industry with knowledge of customs Trade-related qualification (e.g: UK Customs Academy/BCC/BIFA/CILT) Excellent communication and interpersonal skills Knowledge of SAP preferred Strong Microsoft and PC skills; including Excel, PowerPoint & Access Ability to use Excel for analysis Willingness to develop continuously in order to stay up to date with current customs laws and regulations Degree in Business, Logistics, Supply Chain Management or other related field (desirable) Strong Analytical skills and mathematical aptitude Ability to handle multiple tasks simultaneously Motivation to work both in an operational and office environment
WHO SHOULD APPLY?


We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you've never worked in sales or construction, that's fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.


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