Job Description

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Description

As the Data Analyst at Polo Works within the Lloyd's market, you will be responsible the collection, analysis, and reporting of management information. You will work with a team of professionals, collaborate with stakeholders, and ensure accurate and timely delivery of Data insights to drive operational excellence and strategic planning.

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Key Responsibilities

Provide in depth analysis of performance and business impacts using appropriate techniques and tools, interpreting the outcomes, and preparing relevant reports and documents to inform business decisions.
Provide support to colleagues and assist with enquiries.
Develop and produce ad hoc reports as required.
Produce and deliver accurate, complete and appropriate management information to the Management team in a timely manner on a daily, weekly, and monthly basis or as required.
Develop reports by engaging with the requestor to define appropriate format and content to meet their objectives.
Validate, investigate, and troubleshoot issues with management information or associated systems.
Identify continuous improvement ideas that have a direct impact upon business performance and customer service.
Support delivery of change and improvement initiatives when required.
Develop and maintain tools, techniques and procedures relating to analytical and management information activities.
Identify and highlight performance/service issues and trends
Maintain an awareness of the key regulatory issues and operations performance against the consumer outcomes.###

Skills, Knowledge and Expertise

Experience in management information, business intelligence, or data analytics roles within the insurance industry, preferably within the Lloyd's market.
Knowledge of key Lloyds regulatory returns.
Knowledge of insurance operations, underwriting processes, claims management, and key performance indicators (KPIs).
Proficiency in data analysis and reporting tools, such as SQL, Excel, Tableau, Power BI, or similar platforms.
Familiarity with data governance, data management, and regulatory requirements related to Data reporting.
Ability to analyse and understand data, shape into insightful Data.
Communication and presentation skills to effectively convey Data findings to stakeholders.
Attention to detail, ability to work with large datasets, and ensure data accuracy and integrity.

Bachelor's degree, or relevant industry experience and knowledge, in data analytics, business intelligence, or finance.###

About PoloWorks

PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.


Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.

With offices located in both London and Cheltenham, PoloWorks is poised for ambitious growth, presenting thrilling opportunities for those who join us on the next phase of our journey. By becoming part of our team, successful candidates will be joining a business recognized as a Great Place to Work Certified organisation, and honored with awards for Best Workplaces for Women and Best Workplaces in Financial Services and Insurance.

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.