Job Description

Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives using the problem solving, technical and data skills you've developed in your career so far?

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a motivated Data and IT Support Officer to support the work we do.

Why Join Us

You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. We also offer the following benefits:

28 paid holidays + 8 bank holidays (pro-rata for part-time) 6% pension contribution from Action Foundation Employee assistance programme Real living wage 2 paid medical appointment leave days/year Training and development opportunities

About the Role

You'll be part of Central Service Team which helps keep essential "back-office" support functions going smoothly (e.g., HR, IT, H&S, Finance, administration) that allow frontline departments to focus on their core duties. Every day, you'll play an important role in keeping systems reliable and data secure. As the go-to person for tech support and data management, you'll ensure everything is accurate, accessible, and safe.

Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

Application deadline is 12:00 noon on Monday 1st December 2025

Interviews are planned to be held on w/c 8th December at Action Foundation, Melbourne Street Newcastle, NE1 2JQ

(subject to change)

Please go to Action Foundation website for a link to the , Application Form.

If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact:

Phoebe Pham on phoebepham@actionfoundation.org.uk/ recruitment@actionfoundation.org.uk

Note: We reserve the right to close this vacancy early should we receive sufficient applications.

Job Types: Part-time, Permanent

Pay: 24,681.00-27,250.00 per year

Expected hours: 21 per week

Benefits:

Flexitime Health & wellbeing programme Sick pay Work from home
Work Location: Hybrid remote in Newcastle upon Tyne NE1 2JQ