Job Description

On-site leadership role at Pulsant's Birmingham data centre Be part of a 'People First' business that is supportive, friendly and nurturing Join Pulsant at an exciting time where we're investing significantly in our infrastructure and equipment

The Company:

Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services.

The Role:

The Data Centre Manager (DCM) will lead a high-performing data centre facility, ensuring operational excellence, security, and efficiency. You will lead a small Data Centre Services (DCS) and Mechanical & Electrical (M&E) team, driving performance, compliance, and continuous improvement. With full responsibility for site availability, health & safety, budget management, and third party oversight, you will ensure all certifications and processes meet the highest standards. Beyond operations, this role offers a commercial focus, working closely with Sales and Product teams to support business growth.

What You'll Do:

Leadership & Team Development

- Act as a role model, driving service excellence, training, and development for all team members.

Compliance & Safety

- Ensure adherence to health & safety, security procedures and compliance accreditations, maintaining a safe working environment.

Operations & Maintenance

- Manage 24/7 site operations, including shift planning, maintenance schedules, subcontractor oversight, and Planned Preventative Maintenance (PPM)

Budget & Cost Management

- Recommend and control site budgets, ensuring expenditure aligns with agreed objectives and delivers best value

Energy Efficiency & Infrastructure

- Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency.

Client Engagement & Service Delivery

- Lead client tours, ensure service excellence, support project delivery, and maintain high client satisfaction.

Risk Management

- Maintain an up-to-date Risk Register, oversee all site inspections, ensure compliance with company procedures, and mitigate potential issues.

Capacity Optimisation

- Manage and optimise space, power, and connectivity to maximise opportunities for growth and operational efficiency.

What We're Looking For:

Experienced and enthusiastic people leader Experience of working in a mission critical environment Data Centre experience would be desirable but not essential Engineering experience with an electrical bias Has a full UK Driving Licence and lives within around 30 minutes of the Birmingham data centre Client facing experience, including dealing with clients in difficult circumstances

Why Join Pulsant:

Supportive work environment with a focus on career growth, development, work life balance and well-being. A friendly, family-like atmosphere where almost half of employees have been with Pulsant for 5+ years Benefits include pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy license and more.

To hear more about working at Pulsant check out:

pulsant.com/careers

linkedin.com/company/pulsant-limited/life/

Search @lifeatpulsant on LinkedIn and Instagram

Pulsant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. If you require reasonable accommodation to participate in the job application or interview process, please reach out to us by email: careers@pulsant.com

Job Types: Full-time, Permanent

Benefits:

Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced paternity leave Free or subsidised travel Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sick pay
Schedule:

Day shift Monday to Friday
Work Location: In person