Job Description

We are searching for outstanding individuals to join our dynamic, passionate and fun team. We are looking for The Best of the Best - could this be you?!

As an award-winning employer, we will invest in you; supporting your personal growth with training and development paths and we'll celebrate and reward your success along the way!

Read on, it just keeps getting better...

In return for your hard work and commitment we offer:

Enhanced pay Service Charge (Tronc) earn up to an additional 3,000 per year Company sick pay for up to 4 weeks A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course) Annual party, family fun days, award dinners - we love to celebrate! Up to 30 days annual leave, increasing with length of service Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV. Investment in personal growth through Apprenticeship, Training Courses and Development Programmes. Can't wait until pay day? Wage Stream allows you to pay yourself when you need it! Hospitality Rewards include FREE Employee Assistance Programme from Day 1 Local discounts on gym memberships Complimentary counselling sessions to support mental health Wellbeing App with a range of support such as podcasts, fitness videos, recipes

AND MUCH MORE...........

About the Role

The Data Entry Clerk is responsible for accurately entering, updating, and maintaining data related to guest bookings, billing, inventory, and other resort operations. The role supports various departments by ensuring timely and precise information processing, enabling smooth daily operations and exceptional guest service

Key Responsibilities

Create and update guest reservations, check-in/check-out details, billing information, and preferences into hotel management systems. Maintain and organise digital and paper records of guest data, transactions, and internal logs. Verify data for accuracy and completeness before entering into the systems. Assist Front Desk and Reservations Teams with administrative tasks such as processing payments, arranging guest preferences. Coordinate with Housekeeping, Hotel Front Desk, Spa and Food & Beverage departments to ensure accurate guest bookings. Maintain confidentiality and security of all guest and company data.

Requirements

Proven experience and track record as a data entry clerk, administrative assistant, or similar role Proficient in Microsoft Office (especially Excel) and Hotel Property Management systems (PMS). Strong attention to detail and high level of accuracy. Excellent organisational and time management skills. Ability to work independently and handle confidential information responsibly. Basic understanding of hotel operations is advantageous. Require evening and weekend shifts depending on operational needs

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.



Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.