Job Description

We are looking for a Data Networks Analyst to join our IT team here at Harrods. You will provide technical support for Harrod's Data Network across LAN, WAN, Wireless, Security and SDA environments

About the Role

The Data Networks Analyst will ensure maximum service availability and performance through proactive monitoring, reporting and continuous improvement to service and processes. The role will also contribute to the overall architecture and design of the Harrods Infrastructure as well as working collaboratively within the data network team as a leader of technology. Sharing ideas and deliver new solutions and improvements both internally for the network team and for the business

About You

The ideal candidate will have a qualification in CCNP as well as relevant experience in the following; Firewall Experience - Checkpoint Firewalls, Cisco ASA, Cisco Firepower & FMC (Firewall Management Centre). Authentication & Authorisation - Cisco ISE (Identity Services Engine) RADIUS/TACACS / 802.1x / EAP-TLS. Switching - Cisco SDA (Software Defined Access) Catalyst Centre/DNAC- Spine & Leaf topology - VXLAN.


Furthermore the candidate will have previous experience in working in routing - BGP, BGP-EVPN. Encryption/VPN - DMVPN, VPN, IPSEC, ISAKMP. Wireless Networking - Cisco (WLC) Wireless Lan Controller / WiFi 6 / EWC (Embedded Wireless Controller)


It is important that you have a good understanding of Cloud - Public/Private/Hybrid, alongside clear communication skills both written and verbal. We are looking for someone who has great attention to detail, with the ability to design best fit solutions.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.



In return you'll receive an excellent benefits package, including a company pension, flexible working, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.


At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods